At Road Ready Mobile Mechanic, we respect your privacy and are committed to protecting your personal information in compliance with the Australian Privacy Act 1988 and the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your data when you use our website or services in Sydney.
Information We Collect
We may collect personal information including:
- Name, email address, phone number, and vehicle details
- Location information when booking services
- Payment and billing information for service transactions
We also collect technical data automatically, such as IP address, browser type, and website usage, to improve our services.
How We Use Your Information
Your personal information is used for:
- Providing and managing our mobile mechanic services
- Responding to service requests, inquiries, or complaints
- Sending service updates, promotions, and newsletters (only if consented)
- Improving our website, services, and customer experience
- Complying with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Legal Basis for Processing (GDPR)
We process your data only when:
- It is necessary to provide the requested service
- You have given consent to receive marketing communications
- We are legally obliged to do so
- We have a legitimate interest in improving our services
Data Security
We implement robust security measures to protect your data from unauthorized access, loss, or misuse. Only authorized personnel and trusted service providers have access to your information.
Cookies and Third-Party Services
Our website uses cookies and third-party tools (e.g., analytics, email services) to enhance your browsing experience. These providers are contractually obliged to protect your data. You may disable cookies in your browser, though some website features may be affected.
Your Rights
You have the right to:
- Access, correct, or request deletion of your personal data
- Withdraw consent at any time for marketing communications
- Lodge a complaint with us or a relevant data protection authority
Contact Us
For privacy inquiries or to exercise your rights, contact:
Phone: +61 433433624
Email: info@roadreadymobilemechanic.com.au
Road Ready Mobile Mechanic is committed to safeguarding your privacy while delivering reliable, professional mobile mechanic services across Sydney.